Continual improvement is the core principle behind Kaizen Clinical Services. Clinical Operations, defined as project management and monitoring, are the core of the services we provide. As a contract service provider, Kaizen is enthusiastic to utilize our range of clinical services in the market for the advancement of your products.

Kaizen was founded in 2007 with the goal of providing the pharmaceutical and biotech industry a better option to meet their clinical trial outsourcing needs. In contrast to traditional CROs, Kaizen staff work side by side with your staff to ensure seamless communication and progress within all aspects of your clinical trials.

Key elements of Kaizen’s management philosophy are quality, effort, improvement, flexibility, and communication. Assisting with the management of key products demands these skills to yield successful results. We also understand that managing to project timelines is a key priority in order to meet company goals.

Instead of the traditional CRO/Sponsor relationship, we view ourselves as an extension of your project team, with the same level of accountability for project successes and downfalls. Success on YOUR project is of critical strategic importance to Kaizen and our commitment to further develop ongoing collaborations.

Whether it means reviewing sites for inclusion on a study or reviewing a Clinical Study Report to close your study out, everyone on our staff from CEO to CRA is ready, willing and able to do what it takes to get your project completed on time. Your trials are as important to us as they are to you.

In addition to solidarity of the project team, Kaizen strives to reduce the expense of running quality clinical trials. With the costs of conducting studies continually rising, Kaizen cuts out the overhead and bureaucracy of larger CROs. Large CROs will charge large administrative fees in order to account for large numbers of non-billable people. Because nearly all Kaizen staff works on client projects, there is no need for such charges. The savings are passed on to the client.